Hmm. It's not how good your word processor is. It's how well it integrates into everything else. But, can we move beyond documents yet? I use my weblog tool about 200x more often than I use Word (and I use Outlook 10x more than I use my weblog tool).
There are so many things wrong in those few words. First, most people don't care how well their word processor integrates with everything else - as long as it gets some of the core functionality right. Word sucks, and has sucked since at least 2.0. Just try to put a bullet point where you want it, for instance. Fix the damn product, then (maybe) I'll give a damn about the supposedly cool integration features. Secondly, those same integration features are at the heart of the security issues with Office - you know, the ones I can't actually fix. Go page your hero Ballmer and tell him to pay less attention to the morons at the BSA and more attention to those of us that pay actual money for your products. Third, blogging? Are you serious? Go around to end users - corporate and consumers - and ask about blogging. When 98% + say huh??? to your questions about blogging, maybe you'll realize that it's still mostly a niche activity. Fourth, don't even get me started on Outlook. That virus attracting plague of the modern world is a bane on the industry. The sooner IT shops ban the damn thing, the better.
Or as Dennis Miller likes to say - but that's just me - I could be wrong.....