Having to work harder and act like 'robots', with little scope for personal initiative, are the chief reasons for declining job satisfaction in Britain, according to a new study. Feelings of insecurity, too high expectations and people being 'over-educated' and unable to find work to match their qualifications, are largely dismissed, in the study led by Professor Francis Green of the University of Kent. His team found no evidence to back suggestions that the dull mood of workers may be due to successive generations having ever higher expectations from their jobs and being disappointed by the realities of employment. Tim Osborn-Jones at Henley Management College said: âEmployee commitment is known to be important but complex. Staff that 'want' to stay are likely to go the extra mile to achieve an exceptional outcome. Staff driven more by a 'need' to stay (lack of alternatives), or sense of 'ought' to stay, may be less concerned with outcomes. "Henley's own research also suggests that, even in today's downsized, de-layered organisational world, most talented individuals want an employment relationship based on trust, social exchange, and will engage when given the opportunity to achieve self-fulfilment, a sense of accomplishment and fun and enjoyment at work."
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