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Contingency Design White Paper

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Jason Lotito

Posts: 124
Nickname: jasonlotit
Registered: Sep, 2004

Jason Lotito is the VP of Development at myVirtualCard
Contingency Design White Paper Posted: Dec 20, 2004 8:16 AM
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This post originated from an RSS feed registered with PHP Buzz by Jason Lotito.
Original Post: Contingency Design White Paper
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37Signals has written an excellent article on contingency design . "Contingency design is design for when things go wrong. It's the error messaging, graphic design, intuitive text, information architecture, backend system, and customer service that helps visitors get back on track after a problem occurs." Contingency design is what ...

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