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by James Robertson.
Original Post: Required Clients
Feed Title: Cincom Smalltalk Blog - Smalltalk with Rants
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Feed Description: James Robertson comments on Cincom Smalltalk, the Smalltalk development community, and IT trends and issues in general.
Ed Foster points to an interesting policy MS has on getting access to "premium" support:
"I needed to know how to solve a problem we were experiencing in Outlook, so I went to Microsoft for help," wrote the reader. "After drilling down I found what looked like a link to a solution for our problem. Upon clicking on the link a page appeared and said that since the machine I was using did NOT have Office 2003 installed, that content was not available to me. I should go out and buy a new Office suite and upgrade to it and then I could have access."
That's pretty nasty. Never mind whether or not you are current on your support - have you loaded the latest and greatest?
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