This post originated from an RSS feed registered with Agile Buzz
by James Robertson.
Original Post: Comcast and blacklisting
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Since several ISPs were blocking his e-mail to their customers as a result of the SpamCop listing, the reader messaged Comcast in the hopes they would take appropriate action to remove the sources of spam from their server. Instead the helpful folks at Comcast replied:
"Thank you for contacting us regarding your Comcast High Speed Internet service. We're sorry but as the SpamCop server/service is the one that is blocking, you will need to contact SpamCop with your request."
Now, never mind that Comcast ought to be rooting out spammers in its own network (and there are reports that they might be starting to do so - just try following the advice to contact SpamCop. It's a completely opaque outfit that does not take feedback. Anti-social doesn't begin to describe them...