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by James Robertson.
Original Post: Outsourcing - canary in the mine?
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Paul Strassman has some interesting conclusions about outsourcing:
My 1995 assertion that "outsourcing is a game for losers" still stood up in 2002, even though in this case I don't propose to connect the outsourcing of IT with negative profitability. The current findings offer a managerial perspective on the economics of outsourcing.
My calculations indicate that only 26% of the low profitability results are attributable to outsourcing. Companies already failing for other reasons will tend to outsource increasing amounts of work, thus diminishing their value-added.
My findings don't support the frequent predictions that U.S. firms will tend to outsource in order to increase profits and thus eventually leave us with a "hollow" economy
It's not that outsourcing causes problems - it's that companies in trouble run to outsource - and such companies, already having process issues, manage the outsourcing as well as they manage everything else (which is to say, not well). Interesting article