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Laurent Bossavit

Posts: 397
Nickname: morendil
Registered: Aug, 2003

Laurent Bossavit's obsession is project effectiveness through clear and intentional conversations
Least surprise, or even no surprse Posted: Feb 6, 2004 8:04 AM
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This post originated from an RSS feed registered with Agile Buzz by Laurent Bossavit.
Original Post: Least surprise, or even no surprse
Feed Title: Incipient(thoughts)
Feed URL: http://bossavit.com/thoughts/index.rdf
Feed Description: You're in a maze of twisty little decisions, all alike. You're in a maze of twisty little decisions, all different.
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I like Johanna's take on the principle of least surprise. It could serve as one more
item in Esther's list of "etiquette for managers". A courteous
manager will not spring surprises on the people she manages. If she
has information relevant to these people's jobs, she shares it as it
comes by it.

I've known managers who hoarded information "in the best interests" of
workers, saving it for inappropriate moments like status meetings.
("Oh, one more item; I met with the board early last week, and they
told me they would pull funding unless we could move ship date two
weeks earlier.") I'm not sure how I'd choose between an abusive manager or a secretive one.

Read: Least surprise, or even no surprse

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