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by James Robertson.
Original Post: Letting Employees Dictate Technology Instead Of Their Needs?
Feed Title: Cincom Smalltalk Blog - Smalltalk with Rants
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Derek questions a non-IT VP specifying technology that will be used:
A lot of organizations fall into this trap, that is someone dictating the solution who has no business doing so, instead of asking the IT department to find a solution that delivers his needs and meets the demands of the IT staff as well.
The problem also comes from the other end - especially in organizations with software development groups. IT will say "Here's the corporate standard" - without any regard as to whether the engineering group might need something that falls outside the standard (like, say, to support customers?) There's insanity on all sides of this issue, and way more than enough to go around. The way it ought to work:
IT Guy - what do you need to be able to do? If talking to a development group, add "what do you need in order to support your customers?
Non IT Guy - Here's what I need to do, can you support me in that area?
Instead, what we often get is IT shoving a 'standard' solution out, or in cases where someone else has more power than IT, IT being mandated to do things without regard to actual business needs. What we need is more communication, and less specification...