This post originated from an RSS feed registered with Agile Buzz
by James Robertson.
Original Post: Throwing away business
Feed Title: Michael Lucas-Smith
Feed URL: http://www.michaellucassmith.com/site.atom
Feed Description: Smalltalk and my misinterpretations of life
Alls I can say to this article is -wow-. You work hard to get customers, then you throw them away as soon as they have a simple minor complaint. I don't intend to do business like that!
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