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by Jared Richardson.
Original Post: Lead, Follow, or Get Out of the Way!
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Feed Description: Jared's weblog.
The web site was created after the launch of the book "Ship It!" and discusses issues from Continuous Integration to web hosting providers.
Twice this week I heard people asking why they couldn't convince their teams to adopt a new and "better" practice. They were both quite frustrated at how stubborn their teams were acting.
They had collected statistics, written memos, and lectured everyone. Repeatedly.
Wow... I wonder why their best efforts were failing? (That's a bit of sarcasm there folks.)
It always amazes me when an otherwise intelligent person tries to talk someone into a behaviour change.
People, you can't. You just can't. If you missed, my earlier comment, you can't talk someone into changing.
You have to show them. If you want to change your shop, you can't do it on the lecture circuit.
I'm not opposed to selling a concept. You can introduce topics in a talk or an email. Share all you like. Bring in a speaker. Heck, bring in me. :)
But as the old saying goes, talk is cheap. Back up the talk with some work.
If you want everyone to see how great Test Driven Development is, show them. Work alongside them. Invest your time... add a little sweat equity.
In a nutshell, don't tell people how to change. Show them.
There are two huge benefits to this approach.
First, you move from the position of an academic trying to educate the poor huddled masses and you become a co-worker. Maybe even a friend. You can build esprit de corps when you work alongside someone. Relationships are rarely built from a lecturn or a memo.
Second, you'll see first hand whether or not the practice actually works. Seriously. Not every great idea you've got actually works in every shop. :) Really, it's true.
I've seen a number of people harvest an idea from this process or that methodology and try to make it fit in their shop. But they never stop to see if it actually fits.
So take the time... no, strike that. Take your own time to try out the new practice. See if it works for yourself. Prove that it works to your team.
Lead by example. It's what you're aleady doing, you just didn't realize it.