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by Simon Baker.
Original Post: Command and control? Er, I don't think so
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I've had this post kicking around in various pieces for a while. I don't know if I've said all I want to say, but it's late and I'm tired so I'm putting it out there ...
Command and control elicits compliance to enforced processes through management by policy. Focusing on process fixates management on the means rather than the result. Emphasis is placed on building hierarchies, formalising roles,