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The part that fascinated me was the part on "Tabbed Browsing". As soon as I had started reading it, I sent the link to my boss who sits in the next cube over. He does the "Microsoft" thing. I could here him chortling and we were sharing favorite quipes with each other. And then there was silence, and then he said "Hey Travis, what's a 'Tabbed' Browser?" It really sunk home, most people don't know. They don't have a clue what they're missing. It's been resonating with me since.

You may not agree with tabbed browsing at all, that's not the point, the point is how much we don't know that we don't know. I realized that of those frustrations which get me most riled (for example, in the VW community), its those things where I'm talking about "tabbed browsers" and the other side just can't get what I'm talking about. And it's humbling, because I realized that I'm sure I've given the same frustration to others, because I just haven't been able to "get it."

An office mate who pretty much just does the MS thing, yeah he'd seen them, but didn't think they looked like that big of a deal. Had he tried them? No. The automatic junk control. Yeah, he'd heard of it, but he scoffed at it, preferring his solution to use SpamCop, he was convinced that whatever Mozilla did it couldn't be as good as that, and that SpamCop _never_ mis classifies anything. He may be right. I admit to not having done anything with SpamCop. But I know he'll never know; he's already's convinced himself his grass is good and so whatever color that other side grass is... it doesn't matter.