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Solving the Wrong Problem

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James Robertson

Posts: 29924
Nickname: jarober61
Registered: Jun, 2003

David Buck, Smalltalker at large
Solving the Wrong Problem Posted: Jun 6, 2006 4:58 PM
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This post originated from an RSS feed registered with Agile Buzz by James Robertson.
Original Post: Solving the Wrong Problem
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I guess this qualifies as "if I can't see it happening, it's not work" - HP is moving some of their IT staff away from telecommuting and back to office life:

The architect of the HP division's change, Randy Mott, is regarded by Wall Street as a mastermind of operational efficiency based on his days as chief information officer at Wal-Mart Stores and Dell. Since joining HP as CIO in July, Mott's philosophy on building a strong IT workforce starkly contrasts with that of competitors, who encourage telecommuting to retain skilled workers who desire better work/life balance.

Mott said by bringing IT employees together to work as teams in offices, the less-experienced employees who aren't performing well -- which there are "a lot of" -- can learn how to work more effectively.

In an office, "you're able to put teams together that can learn very aggressively and rapidly from each other,'' he said.

The problem is right there in the second paragraph. If there are "a lot" of ineffective employees, then you have a problem that won't be solved by putting them in an office. What you have is a management problem.

Now, not everyone is capable of working out of a home office - some people really do need the close, daily interaction with other staff in order to be effective. I rather expect that this move will lower morale in the group in question though, and will lead to the higher performing staff jumping ship. I think it would have worked out better to identify the ineffectual employees and replace them. That would have required actual management effort though, which this guy clearly didn't want to expend.

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