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by Keith Ray.
Original Post: Agile is Based on Communication and Feedback
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Talking with my wife about "solving problems for people" versus
"solving technical problems". In the early days of computer
engineering / computer science, just getting the software and hardware
to do something useful was a problem, and developers could easily
spend all their time on technical problems and avoiding people.
Today, (at least in theory) developers don't have to worry so much
about technical problems (other than those problems we've created for
ourselves).
The majority of problems today are those needs and wants that *people*
have and to solve them requires that the developers understand other
people -- which requires interaction and two-way communication,
preferably face-to-face. Two-way communication is necessary to get
proper feedback on whether information is being understood on both sides.
Esther Derby and Diana Larsen provide a workshop on agile skills that starts with communication. They call it Secrets of Agile Teamwork (PDF), See also her website. It seems that their next workshop is June 6-8 in Portland, Oregon.