This post originated from an RSS feed registered with Agile Buzz by Keith Ray. Original Post: People or Process Problem? Feed Title: MemoRanda Feed URL: http://homepage.mac.com/1/homepage404ErrorPage.html Feed Description: Keith Ray's notes to be remembered on agile software development, project management, oo programming, and other topics. Latest Agile Buzz Posts Latest Agile Buzz Posts by Keith Ray Latest Posts From MemoRanda

Pascal Van Cauwenberghe compares the Gerald M. Weinberg "It's always a people problem" approach to the Toyata Way "It's always a process problem" approach to the problem of "Mike the micromanager."

I believe this resolves the conflict: every problem is a people problem that must be solved now AND an underlying process problem that must be solved, so that this problem doesn't reoccur in the future. That means we have to clarify our goal: "To have an effective organisation, now and in the future".