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Tuesday 5th October 2004, Central London
Presentations run from 8am-10am, with one-to-one demonstrations afterwards

How to register:
Telephone 0870 166 6671 and quote reference 118748433
or Click here to register online

This event will provide delegates with an understanding of how many retail challenges can be met using Microsoft technologies including Commerce Server, Biztalk Server, Content Management Server and Sharepoint Portal Server:

• Delivery of a consistent customer experience across all channels - internet, contact centre, in-store
• Identify customer retention opportunities through clickstream and usage analysis tools
• Efficient integration with diverse in-house and external systems
• Collaboration with suppliers
• Deployment and operation of secure, highly scalable and reliable infrastructure

Using Toys 'R' Us UK as an example, delegates will be given practical information on best practice in the development and operation of complex e-commerce solutions.

Delegates will also be given an update on Microsoft's latest releases, such as the new Commerce Server Feature Pack, SQL Server Reporting and MS CRM.