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Stonebridge wireless in Hudson, WI - caveat emptor

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Steve Hebert

Posts: 218
Nickname: sdhebert
Registered: Apr, 2005

Steve Hebert is a .NET developer who has created the .Math compiler library.
Stonebridge wireless in Hudson, WI - caveat emptor Posted: Jan 14, 2006 7:57 PM
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Since I've blogged about my wireless service in the Hudson, WI area before and received a large number of emails asking my impressions, I feel the need to update things here.

While previously with Nomad Wireless service in Hudson, they were suddenly bought out by Stonebridge Wireless Broadband out of Eden Prairie, MN.  I say suddenly because I received a very short and somewhat terse letter from the people of Nomad notifying users of the change.   That very same weekend, my service started acting up.  This was a connection that was very solid prior to that date.

These service interruptions have been going on during evenings and weekends since October when the transition was made.  When I threaten not to pay, they get their tech group to do some work and get me operational for a couple of weekends and then it starts to die again.  It's funny because it's generally solid during working hours.

Now they are telling me I need to upgrade to their equipment because the Nomad equipment "isn't any good".  They tell me this upgrade will cost around $1000.  The situation is made more difficult because the phone company doesn't offer DSL and cable internet is on its way 'sometime this year'. 

It's really unfortunate, because the service used to be great.  So, if you're a previous Nomad customer - good luck.



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