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by Martin Vo.
Original Post: How To Hard Reset Samsung Captivate Android
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Learn how to fix issue you have with the mobile device by hard reset the Samsung Captivate Android.
If your device is stucked and not responding to anything that you press then you could try to reset it. Sometimes it could be the case that you have stuff up the configuration on your device so you now want to restart all over by having it configured back to the default factory setting.
Note: Before you start please backup all the data on the phone. After following the below procedure you could lost your important data such as documents, videos, music, call history, contacts and etc.
You could use the following program to backup your data:
1. Press the Power button to turn off the device. If it is stuck then try to pull out the battery for a minute and then put it back in.
2. Press down the Volume key and the Power button.
3. Then release the Power button.
4. Now a menu appear give you the options to Fastbook, Recovery, Clear Storage, and Simlock. Select Clear Storage. Use the Volume Down button to navigate the menu.
5. Then press and release the Power button.
6. Finally wait for your device to reboot.
Once the Samsung Captivated restarted it should now go back to the default factory setting.
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