This post originated from an RSS feed registered with Ruby Buzz
by Jeremy Voorhis.
Original Post: My Killer App For CRM
Feed Title: JVoorhis
Feed URL: http://feeds.feedburner.com/jvoorhis
Feed Description: JVoorhis is a Rubyist in northeast Ohio. He rambles about Ruby on Rails, development practices, other frameworks such as Django, and on other days he is just full of snark.
While I was working at PLANET ARGON, I took notes about client interactions and steps I had taken to resolve problems in the company’s intranet. Keeping our notes online was a reasonable thing to do when other team members need to access them. I understand some companies pay quite a lot for customer relationship management software.
Now that I am independent, I need to have my own way of capturing these kinds of notes. One of the benefits of working alone, however, is that I am free to take satisfaction in cruder forms of technology. While roaming about Powell’s City of Books, one of the members of the latest family of Moleskine products grabbed my attention: the Moleskine address book. Most address books have specific fields for cell#, fax#, etc., thus rendering them completely useless for my purposes. The folks at Moleskine were wise enough to include nothing but plain, lined paper and a full 10 pages for each letter in a medium-sized format. Now I can keep contact information and notes together in one place.
Other possible uses: travel directions, pasting in business cards, autograph book at conferences…
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