This post originated from an RSS feed registered with Java Buzz by Michael Cote. Original Post: People Don't Know What They Want Feed Title: Cote's Weblog: Coding, Austin, etc. Feed URL: https://cote.io/feed/ Feed Description: Using Java to get to the ideal state. Latest Java Buzz Posts Latest Java Buzz Posts by Michael Cote Latest Posts From Cote's Weblog: Coding, Austin, etc.

I finished listening to Malcolm Gladwell's talk called "Human Nature" this morning. It's really a fantastic talk about how people, when pressed really can't rationally explain their choices and decisions. If you're the type who's trying to figure out what customers want -- like when you're figuring out which features to put into software -- you'll find it interesting.