This post originated from an RSS feed registered with Java Buzz by Michael Cote. Original Post: Jacking with Consumer Service: Cancel Your Contract Feed Title: Cote's Weblog: Coding, Austin, etc. Feed URL: https://cote.io/feed/ Feed Description: Using Java to get to the ideal state. Latest Java Buzz Posts Latest Java Buzz Posts by Michael Cote Latest Posts From Cote's Weblog: Coding, Austin, etc.

The lesson unintentionally taught me is that consumers get a much better deal from the ?Retention? department of a large subscriber-based corporation than they do from the "Sales" department.

There's quite a bit more in the post.

(Via Jeff Nolan.)