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Original Post: Can agile scale and does it matter?
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Five years ago, when I visited Zappos, CEO Tony Hseih pointed out that as organizations grow they become less effective. Each person you add increases productivity by a little less than the previous employee. Eventually, a large organization takes man-years to do what a small one could do in man-weeks. We understand this intuitively. Hseih claimed this was universal to nearly all business – yet it didn’t have to be. He used the example of cities, where more people condensed in a small area actually improves quality of life by creating new small businesses, cultural and social events, things to do and so on. Living with enough people in a small enough area and you will have access to an incredible variety of resources, products and services. Hseih wanted to bring that idea to business. The idea was so radical that employees had to sign a non-disclosure agreement.
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