This post originated from an RSS feed registered with Java Buzz by Mathias Bogaert. Original Post: Working to be the change that you (the customer) seek Feed Title: Scuttlebutt Feed URL: http://feeds.feedburner.com/AtlassianDeveloperBlog Feed Description: tech gossip by mathias Latest Java Buzz Posts Latest Java Buzz Posts by Mathias Bogaert Latest Posts From Scuttlebutt

Who loves feedback? I can you tell that we do. We love it so much that we've created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it the 'Voice of the Customer' team – i.e., the Voice of You. Recently, we've been sending emails and adding feedback prompts in our products with a single question: "On a scale from 1 to 10, how likely are you to recommend the product to a colleague?" And we use your answers to calculate our Net Promoter Score (NPS).

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