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by Angsuman Chakraborty.
Original Post: Top 10 Customer Relationship Management Software
Feed Title: Simple Thoughts - Java and Web Technology Blog
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For every customer-focused company communication is the key Customer Relationship Management (CRM). Ideally, every interaction with a customer should be treated as an opportunity to make a new offer, build loyalty and accentuating the brand's reputation. To optimize the customer relationships it is imperative to integrate the marketing, sales, and service for a 360-degree customer [...]