Mid-way through, we’re joined by Zenoss’s Brandon Whichard. We start out discussing the idea of “market-places” that I’ve been seeing getting attention of late (see yesterday’s debriefing that mentioned Zoho marketplace). Brandon points out the common theme here: the return of making money off software.
Having worked with Brandon over the years, I ask him for his take on IT Management (he having departed into Identity Management for 4 years and recently come back). After John asks about the next part of the enterprise stack to be commoditized, we get into a lengthy discussion of reporting in IT Management: it never seems to do perfectly what users want, why is it that?