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by dion.
Original Post: Hats off to James Anderson, Mac Genius in Palo Alto
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I have had mixed experience with the Apple Store. Today, James Anderson, who runs a Palo Alto Apple Store gave top notch service.
We were walk ins, right before the store closed, and he stepped up fixed the problem and gave us new parts in seconds.
This was a step up from other apple stores in other parts of the US. They should give this guy a free 8-core Mac Pro. I told him to try out the new Google Desktop for Mac, which may have some issues, but it is great to be able to have one search across everything.