This post originated from an RSS feed registered with Java Buzz
by Kathy, Bert, Beth and Eric.
Original Post: Who'd you make smile today?
Feed Title: Creating Passionate Users
Feed URL: http://headrush.typepad.com/creating_passionate_users/atom.xml
Feed Description: The Creating Passionate Users bloggers are all authors of bestseller Head First books. They're all passionate about the brain and metacognition, most especially--how the brain works and how to exploit it for better learning and memory.
Marketers and managers tell us to "delight" the customer. But they're usually talking about heroic gestures, "empowering the front line", and virtually always about how to use this "happy customers" focus as a competitive advantage. But sometimes it's the smallest...
Previous Topic
