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In this episode, we talk with Chris Dalby about The 16 Hour Support Call.

The second half of this recording will be out tomorrow, as episode 05.

You can download the episode by clicking here.

Or subscribe to the podcast feed (in iTunes, for example): http://feeds.feedburner.com/RedmonkRadio.

As always, you can send comments to podcast@redmonk.com: MP3's or text would be great. Or, just leave comments below or on your own blog.

Disclaimer: Microsoft is a client.