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Incoming calls using JTAPI

1 reply on 1 page. Most recent reply: May 12, 2003 2:30 AM by Adam Duffy

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Sikandar Razzaq

Posts: 1
Nickname: sikandar
Registered: May, 2003

Incoming calls using JTAPI Posted: May 4, 2003 11:35 AM
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I was wondering if you could guide me in a problem i am having in my final year project which based on CTI and IVR.I am able to get a callers cli number using the comm API package in Java but when trying to establish a call though the JTAPI i am getting exceptions like unable to instatiate a provider.

I am running short of time and i thinking of switiching on to TAPI but i have invested so much time into this that i want to finish it with JTAPI only.I have tried the IBM J.323 engine along with the JTAPI1.3.I am trying to run the InCall.java programe but it throws an excption that the provider could not be instatiated.

Basically i need to record incoming voice message throught IVR.So an IVR menu based system which can accapt incming calls and guide the caller to record his message.Very much like an answering machine.

Is the above said functionality is possible using JTAPI alone or do i need to implament it in TAPI or perhaps use ur JTAPI-TAPI bridge.


Any sort of help would be highly obliged.
Waiting for your answer.
Sikandar


Adam Duffy

Posts: 168
Nickname: adamduffy
Registered: Feb, 2003

Re: Incoming calls using JTAPI Posted: May 12, 2003 2:30 AM
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A trick that I use is to use google

http://www.google.com/

and cut and paste the first line of your exception into the search bar and see what pops up. Chances are that you're not the first person to have a similar problem and you may find a posting out there which may help.

Adam

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